Recent Posts

COMMERCIAL WATER AND FLOOD DAMAGE

10/14/2020 (Permalink)

Water damage and flooding are unpredictable, but the results of water damage can spell catastrophe for your business.

You can never predict how water damage is going to strike your business regardless if it’s from plumbing leaks, roof damage and leaking or any other water intrusion event.  Water can leak into walls, ceilings, floors, furnishings, and other areas of the facility.  Not only can water damage your contents, but also the integrity of the building.

The longer the water sits, and is left, the more damage can result.  Understanding how important it is to get these repairs done can literally save the property.  Disaster can strike at anytime, and it usually strikes when it's least expected. 

SERVPRO of TUSTIN, is available 24/7 and can ensure that your facility is protected by our highly qualified and trained team.  We can be at your property within hours.

It does not matter what caused the water damage.  We can determine the cause immediately and begin working on your facility.  After we address the root cause of the water damage issue, we will begin to remove the water, and make any emergency repairs. 

There are many long-term effects of water damage.  These include bacteria and mold.  Left alone, more damage may occur.  It is vital to address the water damage issues in the first few days to help reduce the amount of permanent damage and reduce water damage and restoration costs.

Using high-volume desiccant and dehumidifiers,  dry air is forced into the damp areas to minimize the risk of more damages.  Prior to this process, the source of the water intrusion is identified and controlled.  The level of contamination must first be controlled and stopped.  As the water begins to evaporate the humidity level is lowered.  It’s vital to completely remove all of the water and humidity.  The most important part of the service we provide is to prevent further damage to the facility.

SERVPRO OF TUSTIN Specializes in Water Damage

10/12/2020 (Permalink)

SERVPRO green trucks at a parking structure while techs unload equipment Our crew unloading equipment and getting ready to access damages to the 10 story water loss.

• SERVPRO IS FASTER TO ANY SIZE DISASTER
• SERVPRO HAS HIGHLY TRAINED WATER DAMAGE TEAMS
• SERVPRO USES ADVANCED WATER RESTORATION EQUIPMENT AND TECHNIQUES

Currently onsite at a large water damage caused by a plumbing issue. Cleanup in progress for 10 stories of a large water loss. Not only are these water losses costly, but they cause major disruption and inconvenience to business, revenue and restoration. SERVPRO of TUSTIN dispatched our crews/trucks were dispatched within 50 minutes after receiving the emergency call. A fast response is crucial!
SERVPRO of TUSTIN specializes in water damage restoration, it is the cornerstone of our business. We have extensive water damage restoration with emphasis on monitoring and documenting the drying process until completion.
WE ARE HERE 24/7 Any size job
714) 480-1340
www.SERVPROtrustin.com

GREASE FIRE DANGERS

9/14/2020 (Permalink)

Cooking causes over 170,000 home structure fires annually, and is considered to be the number one cause of home fires and home injuries.  Of the annual number of fires started in the kitchen, over 70% of the fires were started by food or other cooking materials.  Often these fires are ignited by grease.

Tips to prevent grease fires:

  • Stay in the kitchen while you are frying, grilling, boiling or broiling food. The leading cause of fires in the kitchen is unattended cooking.
  • Keep anything that can catch fire away from your stovetop.
  • Remove as much moisture as possible from the food you are cooking, before putting it in hot oil.
  • Keep the grease at the recommended temperature. If you see any smoke or the oil smells, it is an indication that the grease has become too hot and is burning.
  • Keep a lid near the pan you’re cooking with so that it is accessible if a fire starts, quickly place on the pan to prevent spread, and extinguish the fire.

In addition to these tips, it is also a good practice to be mindful of times grease fires are more likely to occur.  Thanksgiving is the peak day for home cooking fires, followed by Christmas Eve and Christmas Day.

By using proper cooking techniques and best practices, frying with grease or oil should pose a relatively small risk.   Quick and proper reaction will minimize any damage and prevent injury.

STORM WATCH & WATER DAMAGE

9/4/2020 (Permalink)

We are all familiar with the winter storm season in Southern California, but residents and businesses in Orange County are often caught off guard and unaware by flash floods, area flooding, mud slides, and high winds. 

SERVPRO of TUSTIN provides state of the art equipment and technology to locate the water’s source, extract the water from your property and thoroughly dry every corner, eliminating moisture to prevent secondary damage such as mold. Our team of experts can quickly and efficiently clean and restore your property from top to bottom.

We provide a range of storm damage restoration and repair services to get your home or business back to normal as soon as possible.  With decades of experience in disaster recovery, combined with cutting edge technology and a highly skilled team, we can perform all the cleanup services you need to recover quickly.

With Covid-19 causing businesses everywhere to operate with a smaller team and fewer resources, it’s more important than ever to have a commercial storm restoration partner you can trust.  Our team is here to help you recover from the damage, and limit downtime as much as possible.

FIRE & SMOKE DAMAGE RESTORATION

9/3/2020 (Permalink)

fire extinguisher spraying to flames Fire extinguisher putting out fire

Fire and Smoke damage should only be handled by a professionally trained crew that will work hard for you.  SERVPRO of TUSTIN, has the certification to remove all signs of fire and smoke damage.  The first 24 to 48 hours are the most important hours in preventing further damage that can add more time and expense to fire and smoke damage.   

Smoke damage can also contain chemicals that can pose health risks.  These chemicals can be carried throughout your home and/or business and will cling to nearly anything, leaving noxious odors and soot everywhere.  We have the experience and expertise to assess the full extent of the damage and put together a proactive plan for remediation.

We work directly with your insurance company, with over 36 years of extensive knowledge and experience working with all carriers.

When it comes to fire and smoke damage, it takes a trained eye to understand the damage and what is required to safely clean and restore the property.  Our experienced crew is available 24/7 with same day emergency service, using professional-grade equipment to quickly eliminate residual odors.

714.480.1340

Algae vs Mold

9/3/2020 (Permalink)

green algae on concrete vs mold on backing of cabinets that are brown with white backing showing mold present The photo shows the difference between what Algae looks like vs mold growth.

Algae

Algae is naturally occurring. It enjoys a life of moisture and sunshine. It is a moss-like plant that moves via airborne spores. It is more common in humid climates and commonly becomes an issue on shingles and exterior walls and walkways that stay damp. It is typically green to dark green.  Algae may grow in well-lit bathrooms as well.

Mold

Mold prefers damp, dark warm areas that are not ventilated well, such as within walls, behind or under furniture, wet flooring, attics and basements.  Mold needs damp organic matter to grow on such as paper, dirt, wood.  It does not grow on inorganic matter such as concrete, glass, metal, synthetic carpet, etc.  Mold may be present on inorganic materials if there is organic matter on the surface to feed on.

if you suspect to have visible mold, don't hesitate to call us for an assessment. Our team is highly qualified and always ready to help. SERVPRO Of Tustin 714)480-1340

Because We Care!

4/7/2020 (Permalink)

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office buildings. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about.

 Why SERVPRO?? Because we care about our customers...And they know it!

What SERVPRO of Tustin Will Do For You!

3/18/2020 (Permalink)

  • Customer Service
  • Fast response, 24 hours a day, 7 days a week
  •  Customer contacted within half hour from notice of disaster
  •  On-site in less than 4 hours to start mitigation services – often under 90-minutes
  •  Within 8 business hours client is briefed on the scope of damage
  •  Customer Service will provide regular updates on job progress
  •  Itemized billings and digital photos on every job
  • Emergency Disaster Services
  •  Fire and smoke cleaning and restoration of structure and content
  •  Sewage and gray water extraction, cleaning and sanitizing
  •  Document drying and restoration
  •  Mold remediation
  •  Board up, Fencing and Glass cleanup services
  •  Trauma Scene Cleanup
  • Other Services
  •  Free Emergency Response Profile (ERP)
  •  Contents pack-out and storage
  •  Carpet cleaning and spotting
  •  Carpet repairs-stretching, seaming & relays
  • Spotting, deodorization and drying
  •  Upholstery and fabric wall cleaning
  •  Sanitizing & deodorization (animal, chemical, smoke, etc.)
  •  Application of fabric and fiber protectant
  •  Thermal imaging
  •  Fine art restoration in partnership with the Chicago Conservation Center
  •  Roof wrapping and tarps
  •  Air-duct cleaning
  •  Hoarding cleanup
    SERVPRO of Tustin is part of a national franchise with over 1,600 offices nationwide. We are the preferred restoration vendor for facility and property managers throughout Southern California. SERVPRO of Tustin responds to disasters day or night. Our involvement in BOMA, IREM, IFMA, SCAA, CACM and CAI, keeps us informed of the concerns unique to property and facility managers.
    Call us at
    714-480-1340

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Tustin, Orange/ Villa Park 714)480-1340 

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html 

Document Restoration

2/26/2020 (Permalink)

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to properly dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24 hour surveillance and is managed by HIPPA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Are there other services than just document drying?

Yes there are! In addition to drying your documents, SERVPRO also offers cleaning/disinfecting, re-jacketing, digitizing, and deodorization. No matter your document restoration needs, SERVPRO is "Here to Help"!

There's no time to waste! Call us today at 714-480-1340