Recent Posts

Flooded Bathroom in Tustin Ranch?

5/3/2021 (Permalink)

A bathroom sink is shown overflowing. We are trusted leaders in water damage mitigation in Orange County.

Trouble in Tustin Ranch.

My son finally reached the age where he could brush his teeth and wash up without my supervision. It was great to know that another milestone had been reached. One morning we were running late, and I called him down and we rushed out the door. When we came home a couple of hours later the house was flooded. Water was cascading down the stairs! I ran up and discovered that the water had been left on in the upstairs bathroom sink and a washcloth was plugging the drain, which caused the water to overflow from the bathroom sink.

I called SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park. The technicians arrived quickly and extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast response the floors were not damaged and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park is ready to respond 24-hours a day. Call us today at 714-480-1340. We’ll clean and restore your water damage in Tustin Ranch, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park are Independently Owned and Operated.

Burst Pipe in Portola Hills?

4/26/2021 (Permalink)

A damaged pipe is shown with water flowing out of the damaged area. We respond to water damage emergencies 24-hours a day in Orange County.

Is your water bill too high in Portola Hills?

My water bill was unusually high, but I didn’t see any visible signs of water damage until I noticed a funny, musty smell coming from my wall. A pipe was leaking inside my wall and had been for over a month before the damage was discovered. I called SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park, and they sent a team of water restoration technicians out to fix the leak and restore the damage to the wall.

Here are some tips from the Environmental Protection Agency for finding water leaks in your home:

  • Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.

Call Us!

SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park have a team of highly trained restoration technicians on-call 24-hours a day to respond to your call. Call us today at 714-480-1340. We’ll clean and restore your water damage in Portola Hills, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park are Independently Owned and Operated.

What to do After a Tustin Storm hits your Home

4/25/2021 (Permalink)

When you think of storm damage, you typically think about power lines being knocked down, trees breaking and falling, debris spread across yards for miles, and power outages. What you might not think about is the damage the storms can cause to your vinyl siding and glass windows. If the winds are strong enough, they may blow debris and rain right through your window (or your sliding glass doors). This flying debris can be dangerous and could create a liability for both your family and your home. If this happens, you will be dealing with a major mess inside your Tustin home and it can be difficult to clean up the destruction.

SERVPRO of Tustin and SERVPRO of Orange / Villa Park is prepared to help you get your home back up and running as soon as possible. When disaster strikes, we can help. We are trained and ready to go during situations like this. Safety is a main priority, so please make sure you are wearing shoes around the broken glass and be careful if you choose to pick any of it up – even small pieces of glass can be very painful if they get stuck in a foot or a finger!

Here at SERVPRO of Tustin and SERVPRO of Orange / Villa Park, we can clean up the broken glass and any other debris that may be inside of your home as a result of the storm. We would love to make your home look normal again, “Like it never even happened.”

Let SERVPRO of Tustin and SERVPRO of Orange / Villa Park Bring the Clean-Up Equipment in Tustin

4/25/2021 (Permalink)

It won’t happen to us.

“I don’t need to think about that. It won’t happen to us” says one spouse to another. They flip the light switch and drift off to sleep. A spark happens near wood; a flame is created inside a wall; and, before you know it you are answering questions from an insurance adjuster. You don’t know who you want to use to start the clean-up ball rolling in Tustin, but you need it done. 

It happened to us. 

It seems too often that those things in life we think won’t happen—happen. They happen and we’re left holding the bag. Don’t allow yourself to be another victim. Let us bring the bags…    …the rags, the vacuums, the masks, and the paint…

What do we do? 

Call us if the unimaginable happens and we will be there to help.SERVPRO of Tustin and SERVPRO of Orange / Villa Park will send technicians who are experts in fire restoration. Soot and smoke damage are things we understand. 

Commercial Flood Insurance in Tustin

4/24/2021 (Permalink)

blue image with little white figure SERVPRO of Tustin and SERVPRO of Orange / Villa Park is Here to Help when you need us.

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Tustin and SERVPRO of Orange / Villa Park is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Tustin. Check to see if you might be required to have flood insurance.

  • All agencies in Tustin charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Tustin and SERVPRO of Orange / Villa Park recommends the following: 

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

SERVPRO of Tustin and SERVPRO of Orange / Villa Park is Independently Owned and Operated.

Keep Your Tustin Office Prepared for Fire

4/24/2021 (Permalink)

Office fires in Tustin are more common than you might think. If you have a break room in your office or small business, it probably contains a coffee maker, microwave, refrigerator, and/or other small appliances. You should also include a fire extinguisher in there somewhere! SERVPRO of Tustin and SERVPRO of Orange / Villa Park want to remind you that fires can start as easily as turning on one of these appliances. There could be a short somewhere in the wiring or something inside the microwave could catch fire. Unfortunately, the possibilities are real and they do happen. Your workplace should have a training session on how to use fire extinguishers. If the owner of the business has not done that, please look into setting up a training session. Local fire departments are usually happy to assist with this training, and they can provide some real-life examples of ways to practice fire safety. 

If your break room (or any other area of your office building) catches on fire, you will likely have smoke damage as well as damage from the fire. That is where SERVPRO of Tustin and SERVPRO of Orange / Villa Park come in. We are here to clean up the damage and make your Tustin building look new again. We are open 24/7 and we show up prepared. Please do not hesitate to call us if you need our services. We are Here to Help. 

SERVPRO of Tustin and SERVPRO of Orange / Villa Park is independently owned and operated. 

Storm Damage in Tustin?

4/19/2021 (Permalink)

Storm clouds can be seen in an area in southern California. We are leaders in storm damage restoration in Orange County.

Storm damage happens in Tustin.

This winter we have seen some interesting storms pass through Southern California. There have been high winds, periods of heavy rain, and snow in the mountains. When you have storm damage, every minute counts, and SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park are ready to assist you 24-hours a day. The moment we arrive, we will tarp and board up any areas of the structure that are exposed to the elements and immediately begin the cleanup and restoration process. Here are some tips from our website on what you can do until help arrives:

What to do after a flooding.

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

Call Us Today!

When your home or commercial business has experiences storm damage, SERVPRO® of Tustin and SERVPRO® of Orange/Villa Park have a team of highly trained restoration technicians on-call 24-hours a day to respond. Call us today at 714-480-1340. We’ll clean and restore your storm damage in Tustin, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park is Independently Owned and Operated.

Flooded Bathroom in Tustin?

4/19/2021 (Permalink)

A bathroom sink is shown overflowing. We are trusted leaders in water damage mitigation in SERVPRO of Tustin and SERVPRO of Orange / Villa Park.

Sinking Feeling in Tustin?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Tustin home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of Tustin and SERVPRO of Orange / Villa Park, and I’m glad I did.

I was amazed at how quickly the SERVPRO of Tustin and SERVPRO of Orange / Villa Park, technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of Tustin and SERVPRO of Orange / Villa Park is ready to respond 24-hours a day. We’ll clean and restore your water damage in Tustin, “Like it never even happened.” 

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are Independently Owned and Operated.

Contents Restoration Services in Tustin?

4/19/2021 (Permalink)

An old jewelry box is shown. We are leaders in water damage restoration in Tustin.

When my Tustin home basement flooded, we were out of town, and the damage wasn’t discovered for a few days. Everything that touched the ground was damaged by water. All the furniture and cardboard boxes stored down in the basement were standing in water. My insurance adjuster told me to call SERVPRO of Tustin and SERVPRO of Orange / Villa Park.

The SERVPRO of Tustin and SERVPRO of Orange / Villa Park technicians arrived quickly, assessed the situation, and immediately began the cleanup and restoration process. They contacted my insurance adjuster and helped me with the insurance paperwork and process. Fortunately, they were able to clean and restore most of the items from my basement and return them to preloss condition. Here are the cleaning methods they used:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

SERVPRO of Tustin and SERVPRO of Orange / Villa Park has a team of highly trained technicians with specialized training and experience to clean and restore your keepsakes. We’ll restore your water damage in Tustin, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are Independently Owned and Operated.

Sharing the SERVPRO History in Tustin

4/14/2021 (Permalink)

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of (Franchise) specializes in cleanup and restoration services in (City or County). We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of Tustin and SERVPRO of Orange / Villa Park do?

SERVPRO of Tustin and SERVPRO of Orange / Villa Park provides:

  • residential & commercial cleanup of:
    • water/ flood damage
    • fire damage
    • storm damage
  • mold remediation
  • restoration

SERVPRO of Tustin and SERVPRO of Orange / Villa Park performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery



SERVPRO of Tustin and SERVPRO of Orange / Villa Park works directly with most insurance companies and is available 24 hours a day, seven days a week in Tustin.

Why SERVPRO of Tustin and SERVPRO of Orange / Villa Park? Each franchise is an individually owned and operated company.  We have advanced expertise in water restoration along with specialized equipment in water removal and also advanced drying equipment.  

Technicians at SERVPRO of Tustin and SERVPRO of Orange / Villa Park will keep you informed as they restore your damage so you will know what SERVPRO did, and how the process worked.  

SERVPRO of Tustin and SERVPRO of Orange / Villa Parkis independently owned and operated.