Pack-Outs

A pack-out involves moving a customer’s contents to the SERVPRO of Tustin Restoration Center for cleaning and storage. Usually the pack-out will facilitate a quicker restoration of the damaged structure. There are many other reasons for moving the contents out of a structure.

• To enable a quicker repair/restoration process.

• To protect items from potential damage caused by repair and construction activities.

• If the contents require extensive restoration.

• The structure may be damaged to such an extent the contents also could become damaged or security may be an issue.

• The structure may be saturated with so much water the contents could become damaged as the moisture in the interior air seeks a state of equilibrium with the contents that then absorb moisture.

The Pack-Out Process

The pack-out process can be broken down into six distinct categories:

• Digitally photograph or video the job site.

• Perform an initial scope & job estimate.

• Pack, tag and inventory the contents.

• Move the contents to the Restoration Center, clean, deodorize and repack.

• Storage of the contents until the customer is ready to receive them.

• Move items from our Restoration Center back to the customer

SERVPRO of Tustin will work with the customer coordinating the move back to accommodate their needs. It is customary to place furniture back in its original location. Whether or not SERVPRO of Tustin unpacks the boxes on the move back depends on the customer and their insurance coverage.