Fire and Smoke Damage Cleanup

Behavior of Smoke
A fire loss is very complex because of the unique behavior of smoke. It is important to have trained technicians at the loss location. SERVPRO of Tustin can meet the need for all of Orange County.

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows through plumbing systems, using holes around pipes to go from floor to floor.

• The type of smoke will greatly affect the restoration process.

The first step at a fire scene is to calm the fears of those affected. Next, SERVPRO of Tustin, Orange and Villa Park tests the smoke to see which of the following types of fire took place.

• Wet Smoke - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

• Dry Smoke - Fast burning at high temperatures.

• Protein - Virtually invisible, discolors paints and varnishes. Extreme pungent odor. 

• Other Types - Tear gas, fingerprint powder, and fire extinguisher residue.

Pretesting

After the type of smoke is known, pretesting of the affected surfaces is performed to determine the following:

• What can be restored versus what has to be replaced.

• The most effective cleaning method

• The full extent of the loss.

Pre-testing also allows SERVPRO of Tustin professional to focus on saving your precious items. SERVPRO of Tustin’s customer service helps customers through difficult times when dealing with fire and smoke damage.