Recent Posts

The Summer Heat May Be Affecting Your Home’s Appliances

7/24/2017 (Permalink)

You know those hot summer days when you can feel the sun sucking away all your energy? Well, the same thing can happen to your household appliances during the summer too. When the weather gets hot, there are some preventative measures you can take to protect the systems and appliances in your home.

The higher temperatures outside can create a buildup of moisture on your appliances inside. This extra moisture can cause appliances to degrade faster, and can potentially cause electrical shocks. Appliances can also sweat, causing water to settle around cords and wires. It can also flood the interior of the system, which can potentially lead to mold.

You also must be wary of your appliances overheating. Appliances may have higher surface temperatures, and can lose function when overheated, or require more electricity to work properly. Most appliances use more energy during summer months because they have to work even harder to maintain a cool temperature themselves.

AC Units often have to work harder in the summer because in addition to cooling your home, they also work to remove moisture from the air. Consider installing a dehumidifier with your HVAC system, or using one in rooms where it gets hottest. The dehumidifier can remove moisture from the air and allow the Air Conditioner to work solely on cooling your home.

You should also maintain regular cleaning/maintenance of your unit’s filters and coils in order to ensure that it is working properly. The same should go for your fridge/freezer. Dirty coils can lead to overheating, which could leave you without an AC unit or a fridge.

Your fridge should also be kept somewhere cool (avoid hot garages). Once you find the right place for your fridge, be sure to give it ample breathing room. The fridge needs enough room to release heat, but you don’t want that heat to become trapped and cause the unit to overheat and stop working.

You should maintain regular upkeep and maintenance of all of your household appliances all year long, but it's especially important to be mindful of how they can be affected in this summer heat. Should you require emergency services, call SERVPRO of Tustin 24/7 at 714-480-1340

Tips for Preventing Water Damage in Your Apartment Community

7/17/2017 (Permalink)

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  1. Check On Aging Appliances Regularly – If the property you manage includes a fridge, dishwasher, and/or washer/dryer in unit, you should closely monitor the age of the appliances as well as routinely checking them for cracked or damaged hoses or connections. Washer hoses should be replaced about every five years. It’s a good idea to replace washers and dryers before there’s a problem. It may cost more money now, but it could save you a lot of money and a headache or two in the future.
  2. Repair Old or Damaged Roofs When It’s Dry – Don’t wait for a big rain storm to find out that the roofing at your unit(s) needs replacing. Make routine checkups to monitor the condition of the roof(s) at your property. Make time and room in the budget to make any replacements or upgrades necessary during the dry season so that you can avoid water damage in the wet season.
  3. Stay in Touch with Your Residents and Know When they’re Traveling – Many people go on vacations during the summer. Talk to your residents about having their water shut off while they’re gone or, alternatively, having someone check on their apartment from time to time while they’re gone. If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  4. Clear Downspouts Consistently – This is especially important if there are a lot of large trees throughout your apartment community. When leaves, branches, and other debris clog the gutters, the risk of flooding is increased. Clear all debris from the gutters frequently. If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.
  5. Apply Dry-Proofing Methods – One cost effective way to prevent large scale water damage in low-lying areas is to apply waterproofing coatings and sealings. You can also elevate electrical equipment at least three feet off of the floor and install waterproof structures around circuits and electrical breakers.
  6. Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

How to Keep Your Pets Safe in the Event of a Fire

7/12/2017 (Permalink)

Approximately 500,000 pets are affected by house fires each year. Many house fires are caused by pets, especially when left home alone. Read over these tips to help prevent any accidental fire started by your pets and for keeping your pets safe in the event there is a fire in your home. Make sure you include your dog, cat, or other pets in your family's emergency plan.

Prevent Your Pets From Starting A Fire

  • Beware of candles and other open flames. Dogs are curious creatures and may take interest in a flickering flame. If you do have any open flames in your home at any time, be sure to never leave them unattended and to keep an eye on your pets. If you're using a fireplace, consider getting a fireplace screen to protect pets when sleeping in front of the fire. Also make sure the fire is completely out before heading out or going to bed. Small sparks and coals can get through a screen.
  • Secure wires and cords. Pets are often tempted to chew on loose wires and cords. Exposed wires can be a fire hazard, so consider securing any electrical objects so that their cords are out of reach. 
  • Don't use glass bowls for your pets' water. When filtered and heated through glass, the sun's rays can ignite the wood beneath the bowl and set a deck in flames. Try using a stainless steel or ceramic bowl instead.

Keep Your Pets Safe After/During A Fire

  • Place a pet fire sticker on the door or window. In the event of a fire when you're away, having a pet sticker will help rescuers know how many pets to look for, saving valuable time and hopefully your pets. 
  • Use monitored smoke detectors. Pets left home alone can't escape on their own when there's a fire. Monitored smoke detectors contact emergency responders when you're not home and add an extra layer of protection beyond that of battery-operated smoke alarms. 
  • Keep pets near entrances when you're away from home. Keep collars (with ID tags) on your pets at all times and leave leashes by the entrance or somewhere easy to find in an emergency. This will help firefighters to find and rescue your pets when they arrive.
  • Know where your pets' hiding spots are. It's important that you can find your pets quickly if there's a fire. Know where your pets like to sleep and especially where they like to go when they are scared or anxious (under the bed or hidden in a quiet corner of the house somewhere)
  • Have an emergency plan in place and make sure everyone in the house knows what to do in the event of a fire. Know who will be in charge of getting your pets outside safely. Have someone in charge of leashes and pet carriers so that they can be safely secured once you're outside. In the event that you can't find your pet when exiting, leave doors and windows open on your way out and call to them so that they come out on their own.
  • Practice fire drills with your pets. It is important to include your pets in the family fire drills. Practice finding them and getting out of the house. Also practice the "open access" scenario where you leave an exit open (preferably the one they're most comfortable with) and call to them to come out of the home. The more you practice, the more likely they are to come out in the event of an actual fire.

If you have any questions or require restoration services due to fire damage in your home, call SERVPRO of Tustin at (714)480-1340. Our crews are available 24/7 for services.

10 Events You HAVE to go to in Orange County This Summer

7/6/2017 (Permalink)

Summer is finally here and there are a bunch of fun events happening in Tustin and around Orange County that are sure to keep you busy this summer. We've done the hard work for you and gone ahead and picked out some of the events that we're most looking forward to!

  1. Sunset Cinema: Free movie screenings at various OC Parks every weekend. We're especially excited for those Disney water films Moana and Finding Dory! The best part of these events is that they're all FREE!!
    Runs every Friday or Saturday through August
  2. Pageant of the Masters: Laguna Beach's one of a kind event that happens every summer at the Festival of Arts. If you haven't been before, it's certainly worth checking off your OC Bucket List! And if you have been before, they change the theme every year, so you can look forward to seeing something new! This year's theme is "The Grand Tour". Tickets can get pricey if you want to sit close, but you can find cheaper seats in the back and bring your binoculars to see every detail up close!
    The show runs nightly from July 7 - August 31
  3. Sawdust Art & Craft Festival: If you're headed to Laguna to see the Pageant of the Masters, you might as well stop by the Sawdust Festival while you're at it. This is another fun event that happens every summer. Check out a variety of art and crafts, and maybe even bring some home with you! This is a fun event for the whole family and tickets are all under $10!
    Friday, June 30 - Sunday, September 3
  4. Orange County Fair: It wouldn't be summer without a trip to the fair! Win prizes at the different games and indulge in the most sinful treats in Orange County! It's also a great place to run into friends, and maybe even make some new ones! Take advantage of daily specials for free entry when you come with a donation.
    July 14 - August 13
  5. OC Night Market: If the food is your favorite part of the OC Fair, you may want to check out the OC Night Market! Inspired by the night markets in Asia, OC Night Market hosts a plethora of exciting food vendors. It's a great place to try something new!
    The third and final OC Night Market of Summer 2017 runs August 25-27 from 4pm-Midnight (11pm on Sunday)
  6. National Night Out: Join the Tustin Police Department and your fellow Tustin residents in standing up to crime. A fun event for the whole family; it's located at The District at Tustin Legacy of which many of the businesses and restaurants will be participating. 
    August 1. 6:00 PM - 8:00 PM
  7. Tustin Concerts in the Park: Pack a picnic and bring the whole family to enjoy FREE concerts in Peppertree Park in Tustin all summer long! Enjoy the "hits" from your favorite tribute bands!
    Every Wednesday Night, 6-8 PM from June through August
  8. Open House at The Marconi Automotive Museum in Tustin: Museum founder Dick Marconi will be in attendance at the Open House, telling stories about cars and signing Ferrari posters. Sounds like Sunday Funday to us!
    August 6, 8:00 AM - 2:00 PM
  9. Orange International Street Fair: It wouldn't be Labor Day Weekend without Street Fair! Explore cuisine from over fifteen streets representing various cultures and countries across the globe. Most of the businesses around the Orange Circle stay open during Street Fair so you can escape the heat by doing some antique shopping or grabbing a drink at one of the many restaurants. 
    Labor Day Weekend, September 1-3, 5:00 PM - 10:00 Friday and 10:00 AM - 10:00 PM Saturday/Sunday
  10. Totally Tustin Food and Wine Festival: Hosted by the Tustin Chamber of Commerce, this food and wine festival brings together many of Tustin's best restaurants to celebrate the community and to raise funds for the Tustin Chamber.
    Sunday, September 24 from 4:30 PM - 9 PM at 300 Centennial Way 92780

What Are You Doing To Prevent Water Damage In Your Tustin Home?

6/27/2017 (Permalink)

We here at SERVPRO of Tustin are experts when it comes to water damage. With over 30 years in the restoration industry, we’ve seen it all. Though our specialty is restoring your home to preloss conditions after you suffer water damage and making it “Like it never even happened,” we have some tips for how you can prevent any future water damage to your home.

  1. Watch Your Water Bill

    • So often, homeowners don't realize there's a leak until major damage is done. If your water bill seems unusually high, there may be something going on behind the walls or beneath the floorboards. Monitor your bill closely to catch any potential leaks early.
  2. Investigate Leaks Promptly

    • If there is a water leak in your home, it is imperative that you take care of it quickly. Moisture in your home that is left untreated can result in mildew or mold and even structural damage to your property. Additionally, water damage that isn't treated within 48 hours could potentially become contaminated.
  3. Be Careful Where (And What) You Plant

    • Some plants, such as willows, elms, and maples, have invasive roots that could cause problems for your property. Before planting a tree, find out about its root system. Never plant a tree less than 10 ft. from your home's foundation; trees with invasive roots may need to be even further (25 to 50 ft. away) in order to ensure the roots don't damage your water and sewer lines.
  4. Ensure Proper Drainage

    • Clear your gutters regularly to make room for rain water. Downspouts from your gutters should be directed at least 5 ft. away from your home. It is best to have the water flow onto a hard surface (such as a driveway) or to have a splash guard designed to spread the water and keep it from puddling on the ground.
  5. Check Home Appliances Regularly

    • Oftentimes, flooding in the home is caused by a leak from a fridge or dishwasher, etc. Check and maintain your home's appliances regularly, and follow the manufacturer's directions to fix any possible leaks. It is also a good idea to regularly replace the hose for your washing machine. Leaky hoses are a common cause of residential water damage.

Of course these are just some ways to prevent water damage. Unfortunately, not all forms of water damage are preventable. Disaster can strike at any moment, no matter how prepared you may be. We hope it doesn't happen to you, but if it does, call SERVPRO of Tustin and we'll make it "Like it never even happened."

714-480-1340

Understanding The Three Categories Of Water

6/19/2017 (Permalink)

When dealing with water damage in your home or business, there are three different types or classifications of water that we use: Clean, Gray, and Black water.

Clean Water: This is water that does not contain contaminants. It includes broken water lines, malfunctioning appliances, toilets holding tanks, snow melt and rainwater. Overtime however, clean water can progress and become gray water within 48 hours, if left untreated.

Gray Water: Gray water does contain slight chemical or biological contaminants, and may pose a health risk. Gray water can discharge from dishwashers, washing machines, sinks, showers, aquariums and waterbeds, or come from a clean water source that leaked through a ceiling. It can also be clean water that was left untreated (and became gray water). Gray water can also progress to the next stage (Black Water) if left untreated within 48 hours.

Black Water: This water is a positive health risk as it is highly contaminated. Black water is presumed to contain multiple potentially harmful contaminants including fungi, bacteria, chemicals, viruses, and more. Black Water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be treated by a trained and certified professional.

For any type of water damage, it is always best to treat it quickly so as to avoid further contamination and risk mold growth. Call SERVPRO of Tustin if you need services in your home! Available 24/7 (714)480-1340

SERVPRO of Tustin is an IICRC certified firm.

Storm Damage? No problem for SERVPRO of Tustin!

6/12/2017 (Permalink)

Storm Damage Storm Damage? No problem for SERVPRO of Tustin! The SERVPRO family works together when there is a large commercial loss so that we can have your business back up and running as quickly as possible!

When Tustin and Orange businesses suffer serious damage after storm events, SERVPRO of Tustin will work around the clock to clean up any debris and to restore the property to preloss conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 


We Have the Resources to Handle Large Commercial Storm Damage


When a storm hits Orange County, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,600 Franchises across the country, as well as elite Disaster Recovery Teams that are strategically located throughout the United States.


If your business is ever damaged by severe floods or storms, call us right away at (714)480-1340. Disaster can strike when we least expect it, but SERVPRO of Tustin will be there to help you weather the storm.

What You Should Keep In Your Emergency Safety Kit

6/5/2017 (Permalink)

We’re thrilled to be partnered with the American Red Cross as a Disaster Responder because here at SERVPRO of Tustin, we’re always “Ready for Whatever Happens” and we want you to be too! You never know when a disaster may strike, so it is important to have an emergency preparedness kit ready to go at a moment’s notice to use at home or to take with you in the event you must evacuate.


According to our friends at the American Red Cross, you should, at minimum, have the basic supplies listed below:



  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)

  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).

  • Flashlight

  • Battery powered or hand-crank radio (NOAA Weather Radio, if possible)

  • Extra batteries

  • First aid kit

  • Medications (7-day supply) and medical items

  • Multi-purpose tool

  • Sanitation and personal hygiene items

  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)

  • Cell phone with chargers

  • Family and emergency contact information

  • Extra cash

  • Emergency blanket

  • Maps of the area


You should also consider the needs of all family members and add supplies to your kit as needed. Suggested items to help meet additional needs are:



  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)

  • Baby supplies (bottles, formula, baby food, diapers)

  • Games and activities for children

  • Pet supplies (collar, leash, ID, food, carrier, bowl)

  • Two-way radios

  • Extra set of car keys and house keys

  • Manual can opener


Additional supplies to consider keeping at your home or in your emergency supply kit:



  • Whistle

  • N95 or surgical masks

  • Matches

  • Rain gear

  • Towels

  • Work gloves

  • Tools/supplies for securing your home

  • Extra clothing, hat and sturdy shoes

  • Plastic sheeting

  • Duct tape

  • Scissors

  • Household liquid bleach

  • Entertainment items

  • Blankets or sleeping bags


 


You never know when a disaster might arise.


Keep you emergency kit somewhere easily accessible for if and when the time comes that you need it. You should also practice fire drills with your family and plan out multiple evacuation routes should you ever need to evacuate your home. Make sure that everyone knows what to do in case of emergency. Whether it’s the Big One, a house fire, or an unexpected storm, we want you to be “ready for whatever happens!”

Why You Should Regularly Clean Your Building's Air Ducts/HVAC System

5/17/2017 (Permalink)

It's easy for the cleaning of air ducts and HVAC systems on your property to go forgotten, but it is important to keep up with regular HVAC maintenance. Like anything else in a home or business, air ducts accumulate dust and dirt over time. Other the factors that may increase the need for regular HVAC system cleaning are pets, occupants with allergies or asthma, cigarette or cigar smoke, water contamination or damage to the home HVAC system, or home renovation and remodeling projects. A general rule of thumb is that if your air ducts look dirty, then they probably are. 


The National Air Duct Cleaning Associatoin (NADCA) recommends that dirty HVAC systems be inspected by a reputable, certified HVAC professional. Clean HVAC systems can result in an improved air quality of your home or business. Regular cleaning may also increase your energy savings and give your HVAC system a longer lifespan.


If air duct and HVAC system cleaning goes beyond the scope of your regular janitorial staff, or if you want cleaning done for your home's system, SERVPRO of Tustin can help! Give us a call at (714)480-1340

Are You Ready for Whatever Happens?

4/17/2017 (Permalink)

The best way to reduce interruption to your business following a disaster is to plan for it now! It is estimated that as many as 50% of businesses may never recover following a disaster. Of the ones that do, an overwhelming majority of them had preparedness plans in place. 


By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


Most contingency plans are made up of three main components: incident response, disaster recovery, and business continuity. The SERVPRO® ERP addresses incident response and disaster recovery. Think about potential disasters that could affect your facility. Now ask yourself: Are you ready?


Our SERVPRO® Emergency READY Profile is a start-up approach that provides important information needed to begin mitigation and recovery services.


Why the SERVPRO® ERP?



  • A no cost assessment of your facility


    • This means there is no need to allocate funds, giving you a great value at no cost.



  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.



  • A guide to help you get back into your building following a disaster.

    • This can help minimize the amount of time your business is inactive by having an immediate plan of action.



  • Establishes SERVPRO® of Tustin as your disaster mitigation and restoration provider.

    • You have a provider that is recognized as an industry leader and close by.



  • Identification of the line of command for authorizing work to begin.

    • This saves time so we can begin the work of mitigating the damage which can save you time and money



  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    • Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”




If you're interested in having an ERP done for your business (at no cost to you!), OR if you have more questions about the Emergency READY Profile, give SERVPRO® of Tustin a call!


(714)480-1340