Recent Posts

Is Your Office Prepared For An Emergency?

9/13/2018 (Permalink)

While you should always be prepared for an emergency, National Preparedness Month is a great time to go over your emergency plan(s) in your office building. Go over this list and make sure your office prepared for anything!

  1. Whether you work in a high-rise office building or in a single story building, it is important that you have your team prepared in case of an emergency. Take some time this month to meet with your team and practice different evacuation routes. It is important that everyone know at least TWO WAYS OUT from EVERY ROOM.

  2. Don’t forget to check the expiration date on your fire extinguishers (and to replace any that may have expired). Set a schedule for replacing the batteries in your smoke and carbon monoxide detectors. It’s best to replace the batteries before they run out of juice. Regular maintenance of air vents and sprinkler systems are also a great way to AVOID an emergency situation. Sometimes the best preparation is active prevention.

  3. Another way to make sure your staff is prepared for an emergency is to hold or offer classes for you team to learn potential life-saving skills! The Red Cross offers classes for CPR, First Aid, and AED among other skills.

Disasters and emergencies don’t plan ahead, but you can!

5 Common Causes of Water Damage in Orange County

8/22/2018 (Permalink)

Unlike other parts of the country, rain isn't the main cause of water damage in homes and other buildings in Orange County. Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property. 

  1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
  2. Pinhole Leaks – common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
  3. Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
  4. Roof Leaks – We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
  5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO of Tustin and we’ll make it"Like it never even happened."

(714)480-1340

Storm Damage? No problem for SERVPRO of Tustin!

8/22/2018 (Permalink)

When Tustin and Orange businesses suffer serious damage after storm events, SERVPRO of Tustin will work around the clock to clean up any debris and to restore the property to preloss conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 

We Have the Resources to Handle Large Commercial Storm Damage

When a storm hits Orange County, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,600 Franchises across the country, as well as elite Disaster Recovery Teams that are strategically located throughout the United States.

If your business is ever damaged by severe floods or storms, call us right away at (714)480-1340. Disaster can strike when we least expect it, but SERVPRO of Tustin will be there to help you weather the storm.

Avoid Mold Damage In Your Home In The Heat

8/16/2018 (Permalink)

Temperatures are high, which means your Tustin home is at a greater risk for mold growth. Mold spores can grow in temperatures ranging from 32 to 120 degrees Fahrenheit. The optimum temperature range for mold growth is between 70 and 90 degrees Fahrenheit, a common temperature range here in Orange County.


As the summer weather continues to remain hot and humid, it is time to be even more cautious of any possible moisture or water damage on your property. In order to reproduce, mold spores require moist or damp areas. Excess moisture in bathrooms, kitchens, and laundry rooms are prime areas for mold to grow. Also be on the lookout for flooding, leaky pipes/windows/roof, etc., and call a professional right away should any of these problems occur.


SERVPRO of Tustin has a highly trained and experienced crew ready to make it "Like it never even happened."


Available 24/7, call (714)480-1340

Prevent Further Damage to Your California Home After A Fire

8/16/2018 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Tustin provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives
Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
Place clean towels or old linens on rugs and high traffic areas and upholstery.
Coat chrome faucets, trim and appliances with petroleum jelly or oil.
Place aluminum foil or wood blocks between furniture legs and wet carpet.
Do not wash any walls or painted surfaces.
Do not shampoo carpet or upholstery.
Do not clean any electrical equipment.
Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.
SERVPRO of Tustin is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at (714)480-1340

Are You Ready For Whatever Happens?

8/16/2018 (Permalink)

The best way to reduce interruption to your business following a disaster is to plan for it now! It is estimated that as many as 50% of businesses may never recover following a disaster. Of the ones that do, an overwhelming majority of them had preparedness plans in place. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Most contingency plans are made up of three main components: incident response, disaster recovery, and business continuity. The SERVPRO® ERP addresses incident response and disaster recovery. Think about potential disasters that could affect your facility. Now ask yourself: Are you ready?

Our SERVPRO® Emergency READY Profile is a start-up approach that provides important information needed to begin mitigation and recovery services.

Why the SERVPRO® ERP?

    • A no cost assessment of your facility


        • This means there is no need to allocate funds, giving you a great value at no cost.


    • A concise Profile Document that contains only the critical information needed in the event of an emergency. 

        • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.


    • A guide to help you get back into your building following a disaster. 

        • This can help minimize the amount of time your business is inactive by having an immediate plan of action.


    • Establishes SERVPRO® of Tustin as your disaster mitigation and restoration provider. 

        • You have a provider that is recognized as an industry leader and close by.


    • Identification of the line of command for authorizing work to begin. 

        • This saves time so we can begin the work of mitigating the damage which can save you time and money


    • Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

        • Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”


If you're interested in having an ERP done for your business (at no cost to you!), OR if you have more questions about the Emergency READY Profile, give SERVPRO® of Tustin a call!

(714)480-1340

Tips For Preventing Water Damage in Your Apartment Community

8/3/2018 (Permalink)

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  1. Check On Aging Appliances Regularly – If the property you manage includes a fridge, dishwasher, and/or washer/dryer in unit, you should closely monitor the age of the appliances as well as routinely checking them for cracked or damaged hoses or connections. Washer hoses should be replaced about every five years. It’s a good idea to replace washers and dryers before there’s a problem. It may cost more money now, but it could save you a lot of money and a headache or two in the future.

  2. Repair Old or Damaged Roofs When It’s Dry – Don’t wait for a big rain storm to find out that the roofing at your unit(s) needs replacing. Make routine checkups to monitor the condition of the roof(s) at your property. Make time and room in the budget to make any replacements or upgrades necessary during the dry season so that you can avoid water damage in the wet season.

  3. Stay in Touch with Your Residents and Know When they’re Traveling – Many people go on vacations during the summer. Talk to your residents about having their water shut off while they’re gone or, alternatively, having someone check on their apartment from time to time while they’re gone. If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.

  4. Clear Downspouts Consistently – This is especially important if there are a lot of large trees throughout your apartment community. When leaves, branches, and other debris clog the gutters, the risk of flooding is increased. Clear all debris from the gutters frequently. If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.

  5. Apply Dry-Proofing Methods – One cost effective way to prevent large scale water damage in low-lying areas is to apply waterproofing coatings and sealings. You can also elevate electrical equipment at least three feet off of the floor and install waterproof structures around circuits and electrical breakers.

  6. Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

Prevent These Common Types of Water Damage in the Summer

6/19/2018 (Permalink)

Water damage occurs year round, but there are certain factors that come with every season that you'll want to be extra cautious of when that time of year rolls around. Now that Summer is here, be sure to keep these common types of water damage in mind:

  • A/C Overflows - When the air conditioner is in use, a little bit of condensation on the drip pan is normal. If the day is particularly hot and humid however, the drip pan may collect more water/condensation than normal. If the condensation line clogs, the drip pan can overflow rapidly every time the A/C cycles on. Be sure to check on the drip pan every week during the summer. It is normal for it to be wet when A/C is operating, but if you notice standing water in the pan, you should turn off the unit and call a qualified HVAC technician. 
  • Many people travel during the summer and it is important that you prepare your home before you leave to prevent a water damage from occurring while you're away! The best way you can prevent water damage in your home while you're away is to locate your main water shutoff valve and turn off the water to the house before you go.

Of course there's never a good time for a water damage to occur in your home. If you should experience a water damage however, give SERVPRO of Tustin a call and we'll make it "Like it never even happened."

714-480-1340

Does Your Tustin Home Have A Mold Problem?

1/5/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Call us anytime at (714) 480-1340

Precautions To Take When Decorating Your Home For The Holiday Season

11/30/2017 (Permalink)

This holiday season, make sure that the glow in your home's decorations is from twinkling lights and not from a costly and potentially deadly fire. SERVPRO of Tustin cautions Orange County home owners to follow some of these American Red Cross (ARC) guidelines for holiday decorating and entertaining. 

  • Place Christmas trees and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Purchase flame-retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren't easily broken. Keep live trees as moist a possible by giving them plenty of water. 
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.
  • If you are celebrating Hanukkah or Kwanzaa, keep flammable items, including curtains and holiday decorations, at least three feet away from your candles. Place your menorah or kinara on a non-flammable surface, such as a tray lined with aluminum foil, to catch the melting candles wax. Never leave lit candles unattended.
  • Ensure all candles and smoking materials are properly extinguished after guests leave and always unplug tree and holiday lights before leaving home or going to bed. 

We at SERVPRO of Tustin know that even the most diligent fire prevention planning can't prevent all home fires. That's why fire safety planning, like installing and maintaining smoke detectors and having a family escape plan, is also important. If a fire does break out in your home this holiday season, make sure all your family members follow this lifesaving advice from the ARC: Get Out, Stay Out, and Call for Help.

SERVPRO of Tustin is available 24/7 to assist you in a fire emergency. Call 714-480-1340.